Privacy Policy

Privacy Policy | Mrs Edgar Pty Ltd (ABN 93 454 401 289)

Effective Date: May 2025

1. Scope
This Privacy Policy explains how Mrs Edgar Pty Ltd ("we", "us", "our") collects, uses, discloses and protects personal information in connection with:

  • Our website: www.mrsedgar.com.au

  • Associated applications and social media platforms

  • Offline interactions (e.g., customer support, events)

2. Personal Information We Collect
We collect information you provide directly and automatically when you visit our site or use our services. Categories include:

    1. Identity & Contact Details

      • Name, email address, postal address, phone number

      • Date of birth or age, marital status (optional)

    2. Account & Transaction Data

      • Payment details (e.g., credit card, billing address)
      • Order history, product inquiries, support requests

    3. Technical & Usage Data

      • IP address, browser type/version, operating system
      • Device identifiers, session duration, clickstream data

    4. Location & Analytics

      • Geo-location (approximate), cookie identifiers 
      • Analytics data via third‑party tools (e.g., Google Analytics)

    5. Preferences & Feedback

      • Marketing preferences, survey responses, opinions

    3. How We Use Your Information
    We use personal information for the following purposes:

    • Service Delivery: To process orders, manage accounts and provide customer support.

    • Communication: To send confirmations, updates, newsletters and marketing (with your consent).

    • Site Improvement: To analyse usage, test features and personalise content.

    • Legal & Compliance: To satisfy legal obligations, resolve disputes and enforce agreements.

    4. Disclosure of Personal Information
    We may share your information with:

    • Service Providers & Partners: Payment processors, hosting providers, marketing agencies, analytics and IT support.

    • Legal Authorities: Courts or regulators if required by law or to protect our rights.

    • Corporate Affiliates: Subsidiaries, related entities, or during a merger or sale of business assets.

    When we disclose overseas (e.g., cloud storage outside Australia), we ensure appropriate safeguards or your consent.

    5. Cookies & Similar Technologies
    We use cookies and web beacons to:

    • Remember your preferences and login status.

    • Measure site traffic and performance.

    • Deliver targeted advertising (third‑party retargeting via Google, Facebook).

    You can disable cookies in your browser settings, but some features may not function properly.

    6. Your Rights
    Under the Privacy Act 1988 (Cth), you have the right to:

    • Access: Request a copy of your personal information.

    • Correction: Ask us to correct inaccurate or incomplete data.

    • Erasure: Request deletion (subject to legal obligations).

    • Opt‑Out: Withdraw consent for marketing communications at any time.

    To exercise any right, contact our Privacy Officer (see Section 9).

    7. Security
    We implement reasonable physical, technical and administrative safeguards to protect your data. However, no transmission over the Internet can be 100% secure; you transmit at your own risk.

    8. Policy Updates
    We may update this policy by posting the revised version on our site with a new effective date. Please review periodically for changes.

    9. Contact Us
    Privacy Officer
    Mrs Edgar Pty Ltd
    Email: support@mrsedgar.com.au
    Address: PO Box 3105, Success 6967

    Thank you for trusting Mrs Edgar with your personal information. We are committed to protecting your privacy and providing you with a secure experience.