Privacy Policy

Mrs Edgar Pty Ltd
ABN: 93 454 401 289
Effective Date: May 2025

1. Scope

This Privacy Policy explains how Mrs Edgar Pty Ltd (“we”, “us”, “our”) collects, uses, discloses and protects personal information in connection with:

  • Our website: www.mrsedgar.com.au
  • Associated applications and social media platforms
  • Offline interactions (e.g. customer support, events)

2. Personal Information We Collect

We collect information you provide directly and automatically when you visit our site or use our services. Categories include:

1. Identity & Contact Details

  • Name
  • Email address
  • Postal address
  • Phone number
  • Date of birth or age, marital status (optional)

2. Account & Transaction Data

  • Payment details (e.g. credit card, billing address)
  • Order history
  • Product enquiries
  • Support requests

3. Technical & Usage Data

  • IP address
  • Browser type and version
  • Operating system
  • Device identifiers
  • Session duration
  • Clickstream data

4. Location & Analytics

  • Approximate geolocation
  • Cookie identifiers
  • Analytics data via third-party tools (e.g. Google Analytics)

5. Preferences & Feedback

  • Marketing preferences
  • Survey responses
  • Opinions and feedback

3. How We Use Your Information

We use personal information for the following purposes:

  • Service Delivery: To process orders, manage accounts and provide customer support
  • Communication: To send confirmations, updates, newsletters and marketing communications (with your consent)
  • Site Improvement: To analyse usage, test features and personalise content
  • Legal & Compliance: To satisfy legal obligations, resolve disputes and enforce agreements

4. Disclosure of Personal Information

We may share your information with:

  • Service Providers & Partners: Payment processors, hosting providers, marketing agencies, analytics services and IT support
  • Legal Authorities: Courts, regulators or law enforcement where required by law or to protect our rights
  • Corporate Affiliates: Subsidiaries or related entities, including in the event of a merger, acquisition or sale of business assets

Where personal information is disclosed overseas (e.g. cloud storage outside Australia), we take reasonable steps to ensure appropriate safeguards are in place or obtain your consent.

5. Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Measure site traffic and performance
  • Deliver targeted advertising, including third-party retargeting via platforms such as Google and Facebook

You can disable cookies through your browser settings; however, some website features may not function correctly.

6. Your Rights

Under the Privacy Act 1988 (Cth), you have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of personal information (subject to legal obligations)
  • Opt-Out: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our Privacy Officer (see Section 9).

7. Security

We implement reasonable physical, technical and administrative safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and you provide information at your own risk.

8. Policy Updates

We may update this Privacy Policy from time to time by posting a revised version on our website with a new effective date. We encourage you to review this policy periodically.

9. Contact Us

Privacy Officer
Mrs Edgar Pty Ltd

Email: support@mrsedgar.com.au
Address: PO Box 3105, Success WA 6967

Thank you for trusting Mrs Edgar with your personal information. We are committed to protecting your privacy and providing you with a secure experience.