Happy or Your Money Back

If your order isn’t quite right, we’re here to help. Whether you’ve had a change of mind or something’s not up to scratch, we’ll make it right — simply and fairly.

Changed Your Mind? No Worries!

You can return any physical item for a full refund or store credit within 90 days of delivery, provided the item is:

• Unused
• In its original packaging
• In resalable condition

Please note:

• Delivery fees are non-refundable
• Return shipping is at your cost
• We can provide a prepaid Australia Post return label for $11.99
• If you paid via Afterpay, your refund will be processed back to your original account and your payment schedule adjusted automatically

Faulty or Damaged Items — 365-Day Guarantee

We stand behind the quality of every Mrs Edgar product.

If your planner (or any item) is faulty, damaged, or doesn’t meet expectations, you’re covered by our 365-day satisfaction guarantee.

We’ll happily refund, replace, or swap your item — no questions asked.

Simply send us:

• A photo of the issue
• Proof of purchase

We’ll take care of the rest, including return shipping.

Digital Products — 30-Day Satisfaction Guarantee

We want you to feel confident and inspired by every download.

If you’re not 100% happy with any digital product purchased from www.mrsedgar.com.au, contact us within 30 days of purchase and we’ll offer a refund or exchange — no questions asked.

How to Request a Return or Refund

Email support@mrsedgar.com.au with:

• Your order number
• The email address used at checkout
• A short note about what you’d like help with
• Photos, if relevant (they help speed things up!)

We’ll be in touch within 1–2 business days to get everything sorted.